Customer Services Officer - Launceston Library - 700542

Department for Education, Children and Young People
Libraries Tasmania
Library Network

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Applications must be submitted by Sunday 09 July, 2023 11:55 PM

Position details

Applications close:

Sunday 9 July, 2023 11:55 PM AEST

Award/Classification:

Tasmanian State Service Award - General Stream Band 2

Salary:

$62,933 to 67,732 per annum

Employment type:

Permanent, full-time

Region:

North

Job description:

Undertake multiple and diverse tasks and provide high quality customer service, including routine advice and assistance to library users in a contemporary library and information service environment. The successful applicant may be required to work within the Launceston Library Catchment which includes Launceston, Ravenswood, Lilydale, Campbell Town, Longford, Deloraine and Westbury Libraries.

This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Duties

Undertake multiple and diverse tasks and provide high quality customer service, including routine advice and assistance to library users in a contemporary library and information service environment.

The successful applicant may be required to work within the Launceston Library Catchment which includes Launceston, Ravenswood, Lilydale, Campbell Town, Longford, Deloraine and Westbury Libraries.

Period of Appointment

Ongoing - ASAP Start Date

Hours per fortnight

73.5 hours per fortnight

Essential Requirements

The Registration to Work with Vulnerable People Act 2013 requires persons undertaking work in a regulated activity to be registered. A regulated activity is a child related service or activity defined in the Registration to Work with Vulnerable People Regulations 2014. This registration must remain current and valid at all times whilst employed in this role and the status of this may be checked at any time during employment.

• Current Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment).

Desirable Requirements

Current Drivers Licence

Statement of Duties and a reference guide to assist with applying online can be found here:

Statement Of Duties (PDF)

Information for Applicants (PDF)

How to apply

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

Applicants should forward/include:

• a statement addressing the selection criteria;
• a resume that contains relevant personal details and work history.

All applicants are required to supply a valid email address with their application for the purposes of email communication.

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.

Applications should be made via the button and submitted online by 11.30pm AEDT on the advertised closing date.

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au.

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Kym Corfield
Title: Library Manager
Phone: 0417 581 774
Email: kym.corfield@libraries.tas.gov.au

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